new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 9163104447
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need to use a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive an OTP, click on send again and wait. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to assist with transferring your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you'll be able to log in and start playing. This should fix any problems you were experiencing and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus amounts. This means users can only cash out the money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI details, and bank information. This will help facilitate the verification process. Saving these details will also enable seamless transactions and future interactions within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, potentially extending wait times up to 24 hours for payment processing. This delay can happen when there are issues with payment transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for further assistance.
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